Everyone at Wynns Bed and Travels wants you have the best traveling experience when you visit Malacca. Take a look at our terms and conditions in this page to help you better understand how we operate. Do let know through the contact form if you have any enquiries.
- Code of Good Practices
- Terms and Conditions
- Scope & Nature of Service
- Privacy and Cookies
- Who gets charged?
- Credit Card or Bank Transfer
- Cancellation, No-shows, and the Fine Prints
- Correspondence and Communication
- Ranking, Preferred Program, Stars and Guest Reviews
- Intellectual Property Rights
If applicable and available, certain Trip Providers offer the opportunity for Trip Reservations to be paid (wholly or partly and as required under the payment policy of the Trip Provider) to the Trip Provider during the Trip Reservation process, by means of secure online payment (all to the extent offered and supported by your bank). For certain products and services, Wynns Bed and Travels facilitates (through third party payment processors) the payment of the relevant product or service (i.e. the payment facilitation service) for and on behalf of the Trip Provider (Wynns Bed and Travels never acts nor operates as the merchant of record). Payment is safely processed from your credit/debit card or bank account to the bank account of the accommodation provider through a third party payment processor.
By completing a Trip Reservation, you agree to receive an email which we may send you shortly prior to your arrival date, giving you information on your destination and providing you with certain information relevant to your Trip (Reservation) and destination. See our privacy and cookies policy for more information about how we may contact you.
Wynns Bed and Travels disclaims any liability or responsibility for any communication by or with the Trip Provider on or through its platform. You cannot derive any rights from any request to, or communication with the Trip Provider or (any form of) acknowledgement of receipt of any communication or request. Wynns Bed and Travels cannot guarantee that any request or communication will be (duly and timely) received/read by, complied with, executed, or accepted by the Trip Provider.
In order to duly complete and secure your Trip Reservation, you need to use your correct email address. We are not responsible or liable for (and have no obligation to verify) any wrong or misspelled email address, or inaccurate or wrong (mobile) phone number.
Any claim or complaint against Wynns Bed and Travels or in respect to the Trip Service must be promptly submitted, but in any event within 30 days after the scheduled day of consummation of the product or service (e.g. check out date). Any claim or complaint that is submitted after the 30 days period may be rejected, and the claimant will forfeit the right to any (damage or cost) compensation.
Due to the continuous update and adjustments of rates and availability, we strongly suggest to make screenshots when making a reservation to support your position (if needed).